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Tuesday, 11 August 2020 11:06

MessageXchange delivers e-invoicing services for NSW Department of Customer Service

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The NSW Government’s Department of Customer Service has appointed business-to-business integration solutions provider MessageXchange to provide its e-invoicing solution aimed at streamlining procure-to-pay services.

The deal sees MessageXchange implementing a sustainable e-invoicing solution that streamlines the payment experience for suppliers, with the solution providing faster payments and automating the procure-to-pay process, which it says delivers significant benefits for both DCS and suppliers.

The initial pilot was carried out in October 2019 and phase one of the project started in January 2020 and went live in March, with stage two currently underway.

MessageXchange is implementing e-invoicing through its Peppol-certified Access Point for NSW DCS, which the company says involved creating a dedicated gateway on the MessageXchange cloud service that connects to the SAP enterprise resource planning (ERP) system at NSW DCS.

John Delaney, managing director, MessageXchange, said, “With an e-invoicing solution from MessageXchange, DCS can pay invoices faster and help its suppliers maintain cashflow. The MessageXchange Access Point processes these e-invoices securely and accurately, reassuring DCS that its data and supplier information is secure.

“E-invoicing makes processing and sending invoices faster, more accurate and less expensive for organisations of all sizes, including government departments and private businesses.

“In this gateway, the workflows and business rules have been applied specifically to NSW DCS’s needs, ensuring that invoice data is received correctly the first time. If there are errors, MessageXchange software flags them with both NSW DCS staff and its suppliers immediately.

“MessageXchange also established connections to accounting software commonly used in small and medium-sized enterprises (SMEs) so suppliers can send e-invoices.”

According to MessageXchange e-invoicing is also more affordable for both DCS and suppliers, and processing an e-invoice costs less than $10 versus $30 to process a paper-based invoice manually.

 

 


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