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Wednesday, 22 December 2021 11:07

Home Loan Experts calls on Dialpad


Mortgage broker has adopted Dialpad's unified communications system.

Having doubled its workforce to more than 400 people in the last six months, has chosen Dialpad as the platform that will enable its brokers to work from any device, anywhere in the world.

"We were looking to upgrade our ageing on-premises PBX solution and because we work with sensitive customer data, it was critical to ensure the new communications platform we chose had the highest degree of security," said CEO Alan Hemmings.

"Not only does Dialpad check off all the security, privacy and compliance boxes for us, but the platform was ready to use immediately. The ability to add and subtract seats at the click of a button and unlimited online storage were both huge benefits, as we continuously add brokers and scale the business. We were evaluating another communications provider alongside Dialpad, but it didn't even come close to having the same number and quality of features that Dialpad offers. "

An important Dialpad feature is its ability to create a searchable archive of every call,.

"We're looking forward to enabling more Australians to take advantage of's services and make homeownership a reality," said Dialpad Australia country manager Gerard D'Onofrio.

" is just one example of a local company taking advantage of the world's most advanced business communications platform. We've seen tremendous adoption across the country and we have a lot of exciting opportunities ahead."

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Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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