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Thursday, 03 December 2020 11:31

Ascom, St Vincent’s Health Australia sign three-year maintenance contract


Communications provider Ascom has signed a 3-year maintenance service contract with St Vincent’s Health Australia to provide support and maintenance services across a total of 11 individual sites under a single agreement.

The partnership between Ascom and St Vincent’s Health involves the setting up of a maintenance agreement that Ascom says has been “tailor-made to the function, importance, and complexity” of St Vincent’s systems.

“The deal is structured to be adapted to the solutions per site and across the St Vincent’s Health environment as it evolves. Ascom delivered a wide range of mobility handsets, Unite software and the nurse call solution Telecare IP for the hospital’s facilities,” Ascom said.

“St Vincent’s Health Australia has invested heavily into key ICT communication systems and other supporting technology to address important areas such as improving the quality of care, reducing costs, and enhancing patient to clinician experience.

“As these systems are vital to core processes in hospitals, this agreement plays an essential role in ensuring St Vincent’s Health Australia can maximise uptime and return on investment.”

David Williams, Country Manager of Ascom Australia & New Zealand, says: “Securing this key contract for us illustrates that we have earned the trust of St Vincent’s Health Australia in both our people and our solutions, and emonstrates the value in our partnership.

“We are looking forward to continuing our partnership journey with St Vincent’s Health Australia and ensure they are supported now and into the future.”

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Peter Dinham

Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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