Launched into the Australian market in November 2018, the Aruba solution enables IT teams responsible for managing networks, such as office spaces, healthcare facilities and schools, to simulate real-world network usage experiences.
Aruba, a Hewlett Packard company, says User Experience Insight is comprised of a sensor and an online dashboard that allows businesses to test and continually monitor the end-user experience of a network to guarantee reliable performance when users need it most.
“Our Junior School’s ICT and AV infrastructure has recently been rebuilt to incorporate a range of Aruba solutions including User Experience Insight, and it has been performing exceptionally well since the install,” said Brenton Harty, director of ICT from PLC.
“The developments will continue, and our goal is to be 100% Aruba wireless across our campus in 2019 to ensure that our systems are optimised and future-proofed in an era of online NAPLAN tests, IoT and BYOD.”
Aruba says PLC utilised the pre-prepared NAPLAN tests available on its User Experience Insight dashboard, and the simulation of students using the network to do the online NAPLAN test examined if the existing PLC infrastructure could manage the extra burden of so many students online at one time - in the physical location where students would connect, and identify any weak links in the network.
After running the simulated NAPLAN tests, PLC was presented with a detailed report about the state of their network. The report identified any applications or infrastructure that were struggling to perform due to the increased network demands, and were then prompted on how to address the problem.
Aruba says that to prepare for online NAPLAN tests in 2020, PLC have tested and assessed their network in advance, and in the future have the capability to monitor performance during the examination as it happens to easily identify and troubleshoot issues in real-time if needed.
“For schools, being able to ensure network stability during testing periods such as online NAPLAN tests, is absolutely vital,” says Anthony Smith, director, Aruba South Pacific.
“If the network isn’t stable and drops out during testing, it could have a direct impact on the student’s results and could ultimately affect the school’s overall grading. We’re delighted to be working with PLC to ensure they have a secure and reliable network to support them on their journey to online NAPLAN testing.”
According to Aruba, since User Experience Insight became available in the local market, schools have been “eager to take advantage of the benefits”.
Aruba says 40 Australian customers, including PLC Melbourne and Donvale Christian College in Victoria have rolled out technology since Q4 2018, continuing the company’s “momentum and growth in the local education sector”.
“Aruba offers a number of tools that can show how a network is behaving, but User Experience Insight goes one step further to truly represent what the customer is experiencing as an end user,” Smith said.
“This solution delivers valuable insights into how users are accessing applications, as well as their experience of actually getting on to the network and delivers a holistic view of the network’s performance.”