Home Deals Dubber seals call recording deal with Vodafone NZ

Australian-listed call recording platform provider Dubber has secured a deal to provide its call recording and analytics suite to Vodafone New Zealand for fixed and mobile services.  

Under the deal Dubber (ASX:DUB) will provide its call recording platform for both fixed and mobile solutions as part of Vodafone’s Fixed Mobile Convergence strategy.

The recording service also forms part of Vodafone’s "Ready Government" program.  

Steve McGovern, chief executive of Dubber, said “Vodafone’s strategy has been at the forefront of innovation in the Unified Communications sector. The Fixed Mobile Convergence model provides a substantial opportunity for Dubber via expanded user cases, particularly for mobile users, a sector where Vodafone has substantial market share.”

Glenn Johnstone, chief executive, Vodafone Next Generation Services, said the telco had adopted Dubber’s platform because it “uniquely meets the requirements of the telecommunications sector”.

“The Vodafone recording service brings new functionality for our customers, such as the ability to record a mobile call on demand, a capability which has widespread opportunities across many of our market sectors. It demonstrates Vodafone’s commitment to providing easy to use, world class solutions for our customers.”

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

 

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