Home Deals MuleSoft secures Energy Australia contract

MuleSoft secures Energy Australia contract

Electricity and gas retailer Energy Australia is deploying application network platform vendor MuleSoft’s anypoint plaform enabling it to offer omnichannel services to consumers and to provide a 360 degree view of each customer and their energy consumption.

The deployment will help EnergyAustralia streamline connectivity between disparate systems where it currently holds customer data, such as information siloed in smart metering and billing systems.

Will Bosma, vice-president of Asia Pacific, MuleSoft, says the deployment will enable EnergyAustralia to efficiently unlock the data and, by taking an API-led approach to connectivity, will be able to rapidly build innovative customer experiences, such as delivering local weather forecasts to help consumers manage their energy consumption.

“As energy moves from being a commodity to a consumable good, EnergyAustralia is positioning itself at the forefront of digital transformation to ensure that consumers have visibility into and control over their energy decisions.

“Consumers expect a 360 view of their account and their energy consumption. APIs enable the real-time connectivity consumers are demanding.”

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).