With most field service workers racing against the clock to complete tasks, it is key for organisations to understand the obstacles they face, in order to select superior tools that keep them safe, help them work faster and perform their critical roles effectively.
Zebra’s range of ruggedised tablets brings together the mobility of a smartphone with the larger screen and the advanced processing power of a desktop or laptop computer, enabling highly mobile workers to access the data, native apps and other enterprise systems they need just as easily as if they were sitting at a desk.
They are the superior choice for a number of reasons:0
1. Ruggedness and reliability in the most unforgiving environments
Busy field service workers are often on the go, working in remote, rural, or otherwise unpredictable environments. As a result, they need a device that is capable of delivering reliable performance even in the harshest conditions. Consumer tablets frequently shut down when confronted with extreme temperatures. Whereas Zebra’s ruggedised enterprise devices are inherently built from the inside out to withstand challenging environments, including extreme heat and frigid cold (in the range of -20°C to 60°C).
Zebra’s specially built ET8X range of rugged tablets can also withstand the heavy use and potential damage that comes with using devices while in extremely dirty, wet, or other outdoor conditions, including accidental drops tested to military standard (MIL-STD-810H) and repeated exposure to dust, dirt, vibration, and liquids. They are completely rugged, yet just as easy to use as a consumer device.
Unlike consumer tablets, Zebra’s ET8X ruggedised tablets also feature outdoor viewable, dimmable displays, which are optimised for use with gloves, making them easy to use day or night, even when it’s raining, snowing, cloudy or sunny. And should they get dusty, dirty, or otherwise contaminated throughout the day, they can easily be wiped down or even rinsed under running water without the screen getting ruined or interior components getting wet. The device is rated IP65 even when the ports are opened. Their durable and thoughtful ergonomic design provides unmatched reliability compared to the fragile components of the average consumer tablet.
2. Unmatched customisation and versatility
Most consumer-grade and even rugged tablets lack all the features that businesses require to get the job done properly. But Zebra’s ET8X range has it all – optional built-in barcode scanner, two high-quality cameras, friction-hinged with colour backlight keyboard, universal docking solution and a host of powerful workforce management software including push-to-talk and enhanced security capabilities.
Zebra’s ET8X tablets also feature an extensive number of accessories that are rarely offered with consumer devices, such as optional barcode scanners, specialised mounting and docking systems, and different carrying options.
In addition to control over configuration, Zebra’s ET8X enterprise devices are built with business operations in mind: software upgrades and other updates can be done when it is most convenient to the business, so they do not interfere with other applications or ongoing workflows. In addition, enhanced security and IT management tools such as multi-factor authentication, SmartCard/Common Access Card readers, application whitelisting, multi-user login, lock, wipe, and device monitoring help protect valuable and sensitive data and ensure fast and reliable connectivity.
3. Peak performance and connectivity that lasts an entire shift
Tools for portability, including optional hot-swappable batteries, allow Zebra’s ET8X tablets to last an entire shift (Standard: Up to 11 hours; Optional Hot-Swap: Up to 17 hours) without stopping or switching devices. At the same time, the memory, storage, and desktop-comparable processing power of these rugged tablets make it easy to run high-performance, workflow-specific applications that introduce greater efficiency into workers’ days.
Wireless connectivity isn’t a problem with the ET8X either, which ensures a constant signal is maintained so your workers can perform at the highest levels wherever that may be. The ET8X supports 5G, 4G and Wi-Fi 6E networks for the fastest WLAN access, as well as other public safety networks. It also contains Intel’s 11th generation CPU for fast processing and three antenna pass-throughs for strong GPS and wireless signals, enabling consistent signals in areas that other devices fail.
4. Extremely long lifecycles
When it comes to consumer-grade tablets, the inefficiencies really add up and start to impact productivity. In fact, consumer mobile devices cost up to 50% more than rugged devices over five years. Zebra’s ET8X range features long-lasting and easily replaceable components which extend the life cycle of enterprise tablets compared to consumer-grade devices. For example, the ET8X battery is easily replaceable, whereas consumer devices must be sent to service centres for battery replacement. In addition, other components like chargers and adapters are upgraded only when needed, rather than with every new device iteration.
With a more reliable fleet of devices, organisations don’t need to keep a large population of spares on hand or waste the effort and time required to send damaged devices to and from a service centre.
5. Better Return on Investment (ROI)
Many companies are giving more weight to rugged enterprise tablets, which can easily last up to 10 years with the right maintenance. The extended lifespan reduces the overall carbon footprint of organisations, especially when compared to consumer devices that may reach the end of life in one or two years – or sooner with heavy use. By opting for rugged devices such as Zebra’s ET8X that boast lower churn rates, organisations can eliminate unexpected disruptions, unbudgeted repair expenses and much more.
Give your workers a trusted lifeline, so they can perform their best, anywhere.
Organisations need to invest in mobile devices that support the unique needs of their front-line and field-based workers. Zebra’s ET8X rugged tablets are the thinnest, lightest, and most rugged laptops on the market. They are the only type of tablet appropriate for nearly every work environment, from the indoor to the outdoor, and everything in between.
For more information on Zebra Technologies ET8X tablets, please click here.
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Please also view iTWire's recent interview with Zebra Technologies on these tablets.