Friday, 04 May 2018 10:33

Mitsubishi migrates dealer network to IBM Cloud Featured


Mitsubishi Motors Australia has migrated 200 of its Australian dealers to the IBM Cloud to deliver sales, inventory, spare parts, and service, warranty, reporting, compliance and dealership customer relationship management systems.

The migration of critical SAP applications ic claimed to allow dealers to meet peak sales demands and minimise disruption.

IBM Services claims that since adopting IBM Cloud, Mitsubishi has seen an 80% drop in the shutdown time required to refresh SAP test data, resulting in minimal business disruption to staff and dealers.

The company also claims less resources are required to build application clones, which are necessary to test new systems and by running development, testing and production environments on IBM Cloud, it is easier for Mitsubishi to get new services up and running for their staff and dealers.

“The rubber hits the road during high peak times and our infrastructure needs to keep up with this demand. By moving all SAP production, test and development environments from the previous on-premises systems over to IBM Cloud, Mitsubishi can provide consistent and reliable services when dealing with highly variable demand,” said Mark Tiddy, chief information officer, Mitsubishi Motors Australia.

“Moving to IBM Cloud provided operational efficiencies and cost savings in the 22 – 31% range. In addition, running all our core systems on one platform provides seamless management, delivering more IT resources and enhanced security.”

IBM Services managed the entire SAP migration, including enterprise resource planning, enterprise warehouse and CRM applications, over to IBM Cloud SAP-certified infrastructure.

Customised to Mitsubishi’s specific workload requirements, IBM Services says the server is configured down to the bare metal including CPU, RAM, storage and more, and was online again in hours.

“IBM’s deep industry expertise and more than 30-year relationship with Mitsubishi Motors in Australia enabled us to simplify how Mitsubishi has moved critical workloads to the cloud, delivering a solution that was sized properly and configured to their particular business requirements,” said Darryl Crittenden, Project Delivery, IBM Services.

“Mitsubishi now has a scalable cloud solution in place to keep up with market demand and enable delivery of new services to the business during peak times with minimal disruption.”

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Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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