Monday, 28 October 2019 11:53

Health insurer nib migrates insurance system of record to AWS cloud Featured

By
Health insurer nib migrates insurance system of record to AWS cloud Image jscreationzs, FreeDigitalPhotos.net

Australian health insurer, nib health funds, has successfully migrated the system of record for its corporate health insurance business, GU Health, to the Amazon Web Services (AWS) cloud.

AWS says the migration, completed in September with partner CMD Solutions and the AWS professional services team, is one of the earliest migrations of an insurance system of record to the cloud in Australia - and a major milestone in the Australian cloud technology landscape.

According to AWS the migration was made possible following extensive technical work and ongoing consultation with nib’s regulator, the Australian Prudential Regulation Authority (APRA), which defines a system of record as a system which maintains information essential for an institution to determine its obligations to its customers and counterparties.

nib Chief Information Officer, Brendan Mills, said that the achievement reflected nib’s innovative approach to building capability and working closely with the regulator.

“We run a cloud-first approach on AWS, which helps us to create great member experiences, improve operational efficiencies, build greater resilience, and improve our security posture,” Mills said.

“Migrating our core insurance systems is a significant step forward in our cloud migration to AWS, which started only four years ago. We’ve built our maturity through this multi-year phased adoption by working with our partners and the regulator, and now are confident about safely running our most critical workloads on the platform without compromising our risk and security posture.”

Mills said part of the process was developing a strong governance and compliance system that was reflective of the digital environment.

“Our number one priority has always been to ensure the security of our members’ information. We have worked hard to create strong security controls and supporting documentation for adhering to and maintaining the standards demanded by the regulator, as well as our own privacy policy,” he said.

CMD Solutions CTO, Adam Durbin said getting a system of record migrated to nib’s AWS cloud platform shows the industry’s increased understanding of the cloud’s ability to offer a best in class security posture.

“At CMD we understand the need for customer data to be kept secure. The use of modern cloud architecture and security tooling ensures customer data is secure without compromising on agility.” Durbin said.

“This project has required a high level of technical and regulatory detail to enable its success. It’s been a great achievement for nib and we’re really pleased to have been a part of the journey.”

Paul Migliorini, Managing Director for AWS in Australia and New Zealand, said the announcement shows continued trust from Australian organisations about the security and reliability of AWS to run their most critical applications in the cloud.

“nib’s migration of the system of record for its corporate health insurance business is a terrific milestone – they join a growing number of Australian organisations migrating to AWS because we offer customers the ability to move fast and stay secure in the cloud. AWS provides customers with the tools they need to ensure their content is secure so that they can innovate quickly.”

AWS says the migration is another milestone in nib’s cloud journey and is one of many investments in digital technologies, which the company plans to make in the next 12 months.

“One of our key business strategies is personalised healthcare which focuses on harnessing data science and digital technologies to better “personalise” our relationship with members,” Mills said.

“That’s why we’re continuing to focus on investment in cloud and serverless technologies, modernising core insurance platforms, a new mobile app, leveraging wearables, and further personalisation of the member experience as we move our business from a focus of “sick care” to “health care,” Mills concluded.


Please join our community here and become a VIP.

Subscribe to ITWIRE UPDATE Newsletter here
JOIN our iTWireTV our YouTube Community here
BACK TO LATEST NEWS here

PROMOTE YOUR WEBINAR ON ITWIRE

It's all about Webinars.

Marketing budgets are now focused on Webinars combined with Lead Generation.

If you wish to promote a Webinar we recommend at least a 3 to 4 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site itwire.com and prominent Newsletter promotion https://itwire.com/itwire-update.html and Promotional News & Editorial. Plus a video interview of the key speaker on iTWire TV https://www.youtube.com/c/iTWireTV/videos which will be used in Promotional Posts on the iTWire Home Page.

Now we are coming out of Lockdown iTWire will be focussed to assisting with your webinatrs and campaigns and assassistance via part payments and extended terms, a Webinar Business Booster Pack and other supportive programs. We can also create your adverts and written content plus coordinate your video interview.

We look forward to discussing your campaign goals with you. Please click the button below.

MORE INFO HERE!

INTRODUCING ITWIRE TV

iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the iTWire.com site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.

SEE WHAT'S ON ITWIRE TV NOW!

BACK TO HOME PAGE
Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

Share News tips for the iTWire Journalists? Your tip will be anonymous

VENDOR NEWS