Tim Madden, co-founder of Capstone Systems, said that the solution was originally developed in association with the Canberra Aesthetic Plastic Surgery (CAPS) Clinic, which also operates a GP unit, a private hospital, and a non-surgical practice.
Rather than a piecemeal system for each unit, which could result in fragmented information flows, CAPS is a unified platform that provides transparency across the patient journey and delivers rich data insights for both practitioners and administrators.
The software has embraced the majority of Medicare integrations and wil soon support the government’s MyHealth electronic health record scheme. It also aligns with the NSQHS (National Safety and Quality Health Service) standards, which promote the quality of health services.
“What we have been able to do in the Australian market has set us up well to adapt and pivot to the US and Asian markets,” said Madden.
Integration with Office 365 makes the productivity suite available to administrative staff from within the secure instance of Capstone System on Azure. Data is encrypted for additional security.
“In Azure, we can spin up VMs (virtual machines) in minutes. That was a game changer for us – we have to migrate huge amounts of data when we put a client on and need to scale up VMs very quickly for a short period,” Madden added.
Other key benefits of Azure include the opportunity to use local data centres, ensuring medical data sovereignty is retained in Australia, while the platform’s annual security certification delivers practitioners with peace of mind regarding the security of their system and the privacy of their patients.
“Power BI offers the ability to access huge data volumes and interpret that data quickly. The ability to access that information in real-time and use easy-to-understand reporting supports practice managers seeking to optimise operations and deliver fresh levels of care,” he said.