Thursday, 25 July 2019 12:11

Zoom Video launches cloud phone service in Australia

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Zoom Phone interface Zoom Phone interface

Zoom Video Communications has launched its Zoom cloud phone service in the Australian market with several new enhancements for the service including multi-language prompt support, Office 365 and Gmail integrations, the ability to multi-task on mobile without dropping the call and onhold music management.

The Zoom Phone is a cloud phone system available as an add-on to Zoom’s platform and the company says the phone is now available in the Australian market.

“Zoom Phone feature enhancements and global expansion have been a top priority for us at Zoom as we focus on building out a world-class phone system. We’re excited to announce that we will be extending native Zoom Phone PSTN service in Australia and the United Kingdom,” said Oded Gal, head of product management for Zoom.

“Our Zoom Phone service will provide leading-edge features that will give more flexibility and control to our valued customers.”

“Zoom continues its bold foray into the UCaaS market announcing the availability of its successful Zoom Phone product in Australia and the UK,” said Elka Popova, global VP of connected work research at Frost & Sullivan.

"The innovative provider reports impressive adoption of Zoom Phone in its domestic US market driven by the rapid launch of important new features, deep integrations, and flexible deployment options that promptly address key concerns and objectives of various stakeholders including IT staff, business leaders, and end users."


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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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