Tuesday, 24 May 2016 09:22

TollShield now protects Broadsoft from toll fraud

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Toll fraud costs the global telecommunications industry and business billions every year. It happens when hackers hijack company phone networks and make unsolicited phone calls to expensive high-toll numbers. Its hard, but not impossible to prevent.

TollShield is one of the world’s leading toll fraud mitigation platforms and the only one offering Software-as-a-Service (SaaS) for global Carriage Service Providers.

It has announced successful completion of interoperability testing with BroadSoft’s VoIP application platform BroadWorks. This interoperability enables BroadWorks clients to implement TollShield to protect their networks from toll fraud.

Mark Baker, director, business development, BroadSoft said, “We are committed to enabling the seamless interoperability and integration of BroadSoft’s Unified Communications services with products and solutions such as TollShield’s toll fraud mitigation platform. Service providers can now apply TollShield’s real-time toll fraud protection to their BroadWorks network to deliver more secure VoIP solutions to businesses and consumers globally.”

Toll fraud costs the global telecommunications industry billions every year – there are only a few ways to prevent or reduce incidence. It occurs when hackers hijack phone networks to make unsolicited phone calls to expensive high-toll numbers, usually international. These fraudulent calls mean huge expenses and leave either the network operator or customers to cover the cost. In 2015, it was estimated to have cost the telecommunications industry US$38.1 billion (Communication Fraud Control Association 2015 report).

TollShield has the ability to detect and block fraud in real time – not after the fact, when toll fraud has already been committed and expenses incurred. It monitors the network 24/7, and when suspicious behaviour is detected, the smart algorithm isolates and blocks the breach in minutes.

TollShield adds an optional additional layer of protection for BroadWorks users. The SaaS software is quick to deploy, low-touch and scalable for networks of any size. Once applied, network operators can focus on their business, knowing their network is protected around the clock from toll fraud.

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Ray Shaw

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Ray Shaw ray@im.com.au  has a passion for IT ever since building his first computer in 1980. He is a qualified journalist, hosted a consumer IT based radio program on ABC radio for 10 years, has developed world leading software for the events industry and is smart enough to no longer own a retail computer store!

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