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Monday, 13 February 2006 06:29

Alcatel teams with Oracle for convergent billing

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Alcatel and Oracle have announced their intent to develop and market a 'next-generation' convergent billing system for 'convergent charging and receivables' saying it will provide fixed and mobile operators with "a highly efficient architecture that simplifies operations, while enhancing the operator's marketing capabilities and reactivity."

They claim that their convergent billing system will enable operators to offer the same level of service, "regardless of subscription type and any type of access for fixed - mobile convergence (FMC), VoIP etc."

The system will combine Alcatel's real-time rating engine and Oracle's user-centric e-business suite. It will enable operators to "take appropriate action when customer consumption thresholds are reached (eg, notify the user, disable the service, apply a bonus in real-time, give the user real-time access to his account balance and history, etc)." This functionality will soon be mandatory for all Australian service providers once a new ACIF code is registered by the ACMA.

Alcatel will provide all network-related facilities, including access types, network provisioning, session supervision, online / offline mediation, as well as a real-time rating engine and billing aggregation product. Oracle plans to provide a single, consistent application for data management, customer views and workflows.


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