Home Business Telecommunications Macquarie Telecom, NBN Co sign telecommunications, data services deal
Luke Clifton and Paul Tyler at Thursday's signing ceremony. Luke Clifton and Paul Tyler at Thursday's signing ceremony. Macquarie Telecom Featured

Macquarie Telecom has inked a six-year agreement with NBN Co to provide telecommunications and data services to businesses over Australia's national broadband network, the NBN.

Under the deal, Macquarie’s NBN services will be available to all new and existing Australian corporate customers and will be managed by Macquarie’s dedicated and locally-based NBN support team.

Macquarie says 50 new jobs will be created at the company as part of the deal and that the highly-specialised, dedicated offering provides Australia’s organisations with:

  • Access to the full suite of Macquarie’s voice, Internet, data and SD-WAN products created for business, delivered over NBN Co’s Multi-Technology-Mix, including fibre builds on customer request;
  • Dedicated, all Australian based NBN service delivery, assurance and support staff for Macquarie customers; and
  • Coast-to-coast access to all sites in Australia, unlocking the potential of businesses no matter where they choose to operate.

“Australian organisations have long demanded greater capability and value than they have traditionally received from last century telcos; they want services and support to match their innovative ambitions,” said Luke Clifton, group executive, Macquarie Telecom.

“Business class NBN by Macquarie Telecom combines NBN Co’s national infrastructure with our superior technologies, like SD-WAN, to deliver to these demands and elevates Macquarie to tier one telco status.

mac nbn2

Done deal: Macquarie Telecom and NBN Co teams with Luke Clifton and Paul Tyler after the deal was signed.

“Our partnership is an opportunity for customers to develop their NBN-readiness plan with our help. The NBN Co access network will touch every business in Australia now or in the near future. Those organisations which capitalise will have a future-proof investment through which they can meet today’s business needs, while securing long-term choice for their organisations. We’re taking an untelco, proactive approach to the nbn access network, where other telcos are using it as a last resort and not putting customers first.”

“We welcome today’s announcement from Macquarie to launch business-grade services through the NBN Co access network and look forward to working with the company to deliver to Australian businesses,” said Paul Tyler, chief customer officer – Business, NBN Co.

“Since establishing our dedicated business function at NBN Co, we’ve made significant headway working alongside industry partners to deliver wholesale business-grade products, services and a tailored pricing model to open up more choice and flexibility in the market.

“Our multi-technology model also provides us with the flexibility to deliver the rollout at scale and pivot the mix of our access technologies where it makes sense in order to support organisations with higher bandwidth requirements.”

Macquarie Telecom says the agreement with NBN Co also introduces opportunities for organisations located outside Australia’s capital cities and metropolitan centres thanks to the rollout of the NBN access network within regional and remote communities.

“High-speed connectivity has been prohibitive for many businesses in the past, especially in outer metro or regional centres,” said Clifton.

"Price gouging has been common. Access to cloud and internet-based applications has been near-impossible for some. The rollout of the nbn access network brings real competition to these markets for the very first time, allowing our customers to realise the benefit of the NBN Co’s investment in its networking infrastructure.”

“This agreement with NBN Co reflects Macquarie’s commitment to providing customers with a portfolio of specialised options that best suit their business requirements without forcing those organisations to lock-in to a single wholesaler.”


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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).


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