Friday, 15 October 2021 13:01

Shopify launches ERP program for e-commerce businesses


Commerce platform Shopify launches its first ERP program in partnership with Microsoft and Oracle to offer tools and insights required to easily manage and readjust the operations of retail and e-commerce businesses.

The Shopify Global ERP Program allows select ERP partners to build direct integrations into the Shopify App Store. For the first time, Shopify partners with ERP providers Microsoft, Oracle NetSuite, Infor, Acumatica, and Brightpearl.

Shopify says more than 10,000 merchants globally use Shopify Plus to manage their volume and complexity including Allbirds, Wine Central, elph ceramics, MAAP, and The Sheet Society.

With Shopify’s Global ERP Program they will now have access to a centralised system that connects their commerce platform to key business data like financials and inventory so they can optimise operations and processes. 

“Our first Global ERP Program is available to Shopify merchants across APAC and is testament to our ongoing investment in the region to empower our local merchants with more control and visibility by integrating their commerce and business operations,” says Shopify managing director APAC Shaun Broughton.

“Shopify’s integration with ERP providers give merchants, especially those running multiple stores across different geographies, sub-brands, and audiences, the power to manage their business operations directly in their Shopify stores,” Broughton adds.

Through the Global ERP Program, merchants can now access a suite of certified apps directly integrated with Shopify without needing to rely on third-party implementations.

As an extension of the Shopify Plus Certified App Partner Program, the Global ERP Program supports owners in building their apps while also ensuring that that the apps meet a high standard of performance and user experience.

By activating apps through the Global ERP Program, merchants unlock:

Connections between workflows, leading to data-informed decision-making. Apps within the Global ERP Program connect directly to merchants’ ERP accounts, while importing and exporting data back to Shopify. By integrating their ERP systems with their commerce operations, merchants get data on their inventory, products, orders, and customer information. This is vital when making critical decisions for their businesses and providing their customers with positive commerce experiences.

The power to control their data. By installing apps that are certified and recognised by the Global ERP Program, merchants can ensure proprietary data will flow between their Shopify admin and their ERP without the need to connect with a third-party.

The ability to save time and money. By integrating with certified ERP partners, merchants can avoid the process of managing customised implementations. With less applications needed to run their businesses, merchants can introduce more automation, making their operations more efficient. 

“Joining forces with Shopify to integrate Microsoft Dynamics 365 Business Central will help more merchants deliver great experiences to their customers by seamlessly linking commerce and ERP,” says Microsoft corporate vice president business applications and platform Charles Lamanna. “Innovation begins with data-fueled insights and more connected operations will help merchants take the industry into the future.”

“Integrating your Shopify stores with your ERP system is an essential step for any global brand that is looking to scale rapidly or extend international reach. Besides helping to streamline operations, automate processes and reduce unnecessary costs, such deep integration and access to real-time data gives us greater control and insight by allowing us to quickly adapt our strategy to cater to buyers' requirements,” attests True Protein chief financial officer Lachie Cornwell.

Merchants can connect their ERP solutions for Oracle NetSuite, Infor, Acumatica, and Brightpearl to their Shopify stores here. The new Microsoft Dynamics 365 Business Central integration will be available in early 2022.


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