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Friday, 19 August 2022 13:20

Millions of scam calls blocked by telcos: ACMA Featured

By Staff Writer

Australians have received 660 million fewer scam calls since new rules commenced in December 2020 requiring telcos to detect, trace and block scam calls, according to the telecommunications industry regulator the Australian Communications and Media Authority (ACMA).

In fact the ACMA reports that telcos blocked 110 million scam calls in April to June 2022 alone - and scam call blocking is having an impact, with the number of scam calls reported to Scamwatch by consumers dropping over 50% in 2022.

However, despite what the ACMA describes as “these promising signs” it says that scammers are finding it harder to target Australians via their phones, and repeats previous warings that some scams are becoming increasingly sophisticated to trick people and avoid detection.

“It’s important that Australians remain alert to scams and keep taking steps to protect themselves and their friends and family from scammers, particularly if they are in vulnerable circumstances,” the ACMA advises.

To find out how to spot – and stop – phone scams, visit acma.gov.au/scams and ACMA says that if you think you’ve been scammed, contact your bank and phone company immediately and report it to Scamwatch - and DCARE may be able to help if you’ve had personal details stolen.

As reported by iTWire, just yesterday the ACMA warned unsuspecting consumers to beware of scammers impersonating family members using text or WhatsApp messages to try and steal money or financial information.

In yesterday’s report, the ACMA warned that scammers were impersonating family members claiming to have changed their number and asking them to save a new number into their phone.

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