Security Market Segment LS
Thursday, 30 October 2014 15:57

Webroot with the lot for Pizza Hut

By

Increasing downtime due to malware led Pizza Hut to adopt Webroot's cloud-based security service.

When Pizza Hut's IT team realised that 20% of stores had suffered downtime because their POS systems had become infected with malware. In extreme cases, it took a full day to reimage the computers.

"This was an alarming figure because downtime in stores, especially during peak hours, means a huge risk in losing business and ultimately revenue," said Pizza Hut field systems analyst Ross Portas.

The incumbent signature-based security software was therefore found wanting, and extensive research led to a shortlist of two candidates.

Webroot's cloud-based approach to security, zero-day threat protection, low resource consumption, and journalling and rollback features led to a 10-day trial, which resulted in its adoption across all Pizza Hut franchises in Australia.

In the first three months of use, downtime was reduced by 80% and only occurred in one store.

With this 'set and forget' real-time, cloud-based security software, that keeps organisations protected in the background, Pizza Hut's IT team now has the flexibility and time to focus on improving other areas of the business," Portas said.


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Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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