Sonicwall Midyear Banner1

Sonicwall Midyear2 Banner

Sonicwall Leaderboard Banner2

Friday, 09 October 2020 18:22

Coles forced to shut doors for four hours as payment processing fails Featured

By
Coles forced to shut doors for four hours as payment processing fails Image by Alexas_Fotos from Pixabay

One of Australia's two big supermarket chains, Coles, was hit by an IT outage for a little over four hours and forced to shut its outlets, with shoppers unable to complete purchases due to an inability to process payments.

The issue surfaced shortly before 5pm AEDT on Friday.

In a statement issued shortly after 8pm AEDT, a Coles spokesperson said: “Coles supermarkets nationally have reopened for trade after a technical issue with our point of sale system meant we were briefly unable to process transactions this afternoon.

"To thank customers for their patience while our team worked hard to get us back up and running, Coles supermarket shoppers will receive triple flybuys points on their food and groceries this weekend.

"And to help customers who were unable to complete their shopping on Friday afternoon, Coles Online is offering free home delivery on orders of $50 and above until Sunday 18 October.”

The company initially did not release any media statement about the incident as yet and its Twitter and Facebook accounts also had no mention of the issue.

As usual, Australians vented their frustration on Twitter, with the outage happening at a time when many people do their weekend shopping.

Coles arch-rival Woolworths was quick to inform customers that its systems were not affected.

"Our payment systems are up and running. All stores continue to trade as normal," the company said.


Please join our community here and become a VIP.

Subscribe to ITWIRE UPDATE Newsletter here
JOIN our iTWireTV our YouTube Community here
BACK TO LATEST NEWS here

PROMOTE YOUR WEBINAR ON ITWIRE

It's all about Webinars.

Marketing budgets are now focused on Webinars combined with Lead Generation.

If you wish to promote a Webinar we recommend at least a 3 to 4 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site itwire.com and prominent Newsletter promotion https://itwire.com/itwire-update.html and Promotional News & Editorial. Plus a video interview of the key speaker on iTWire TV https://www.youtube.com/c/iTWireTV/videos which will be used in Promotional Posts on the iTWire Home Page.

Now we are coming out of Lockdown iTWire will be focussed to assisting with your webinatrs and campaigns and assassistance via part payments and extended terms, a Webinar Business Booster Pack and other supportive programs. We can also create your adverts and written content plus coordinate your video interview.

We look forward to discussing your campaign goals with you. Please click the button below.

MORE INFO HERE!

INTRODUCING ITWIRE TV

iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the iTWire.com site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.

SEE WHAT'S ON ITWIRE TV NOW!

BACK TO HOME PAGE
Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

Share News tips for the iTWire Journalists? Your tip will be anonymous

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments