Sunday, 14 August 2022 13:25

ServiceNow commits to training 1000 Australians in digital skills in 2022

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ServiceNow is committed to training 1000 Australians in its NextGen Professionals Program who would be otherwise marginalised from the tech field. The nine-week digital bootcamp is offered at no cost and can lead to students finding full-time employment within the ServiceNow job market.

The program breaks down traditional barriers to entry into the ServiceNow job market by empowering people with the right skills, whether they have prior technical experience or not. You can apply here, and while employment is not guaranteed, ServiceNow states its measure of success is to place completing students into employment.

The application should be read through carefully and will take around 60 to 90 minutes to complete. ServiceNow will consider applications focusing on racial equity, gender equity, and ending generational poverty. None of the information will be published or shared in a way that may be used to identify anybody personally.

Successful applicants will be asked to complete a digital literacy assessment. If additional training is required before joining the NextGen Professionals Program a series of preliminary online courses will be provided without cost.

”The data is clear: Australia has a critical shortage of digital skills. Every day, I hear from our customers and partners that attracting skilled talent is a top priority. By broadening paths into the tech industry, this commitment will help build the nation’s tech talent pool,” said ServiceNow VP and MD ANZ Eric Swift.

ServiceNow has worked with its customers and partners to line up potential employers with several organisations registering entry‑level roles for bootcamp participants to apply for, some of which were created specifically to match the training provided.

Over 70% of the ASX200 are ServiceNow customers, along with over 100 local, state, and federal government departments and agencies.

“We have designed this intensive nine‑week program to be open to anyone, so it can kick‑start your career. With more than 350 hours of free guided training in two months, it will give people all the tools they need to get started in the tech industry,” Swift said.

The program includes instructor‑led classes, hands‑on projects, and careers skills training. Successful participants receive industry‑recognised certifications as a ServiceNow Certified System Administrator and Certified Application Developer. According to technology recruitment firm Nelson Frank, average Australian salaries for junior ServiceNow Administrators and ServiceNow Developers were $90,000.

The bootcamp is the third NextGen program launched in Australia following a partnership with TAFE NSW, which includes on‑the‑job learning with TAFE education; and an initiative with Community Corporate, which will upskill 65 refugees through a digital skills training program run by ServiceNow, followed by industry job‑placements at Woolworths, Accenture, and other ServiceNow customers and partners. ServiceNow is also currently offering the ServiceNow Fundamentals training course for free until 31 August 2022.

The next intake of ServiceNow digital bootcamp will launch in August 2022, with up to 100 positions available. This will be followed by another intake in October, with more in 2023.

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David M Williams

David has been computing since 1984 where he instantly gravitated to the family Commodore 64. He completed a Bachelor of Computer Science degree from 1990 to 1992, commencing full-time employment as a systems analyst at the end of that year. David subsequently worked as a UNIX Systems Manager, Asia-Pacific technical specialist for an international software company, Business Analyst, IT Manager, and other roles. David has been the Chief Information Officer for national public companies since 2007, delivering IT knowledge and business acumen, seeking to transform the industries within which he works. David is also involved in the user group community, the Australian Computer Society technical advisory boards, and education.

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