Wednesday, 20 November 2013 05:29

Pronto Software at sea, on land with Bhagwan Marine


Pronto Software has won a major tender to provide business management software to Bhagwan Marine, a rapidly expanding specialised oil and gas industry services company.

Under the deal, Bhagwan Marine has selected the new Pronto Xi 710 software, delivering integrated enterprise resource planning (ERP) and business intelligence (BI), to support its on and off-shore operations.

Bhagwan provides critical logistics support to the resources and offshore oil and gas industry in Northern Australia through marine and port services, and is a supplier to many of Australia’s largest oil and gas projects, including Chevron’s Gorgon Project, and others with Apache and Woodside.  

According to Josie Pane, Bhagwan Marine chief financial officer, it was Pronto’s integrated BI features in Pronto Xi 710 as well as its “impressive live demonstration and response to the competitive tender process that saw it stand out from the pack.”

“The thorough tender process, managed by independent consultants Solution Minds, contained 3,000 requirement sets.  The tender included seven vendors.

“Pronto greatly impressed our senior management team and board, because it demonstrated exactly how the solution would streamline real processes in our business.  The live demonstration recreated scenarios using our actual transaction data – which not only highlighted our current issues, but clearly articulated and revealed what Pronto’s solutions could do to solve those issues.”

Pane said her review of Bhagwan’s operations found reporting was a difficult, time-consuming and mostly completely manual process.  In addition, reliable and accurate vessel, customer and project data, and profitability analysis, was extremely problematic to develop as it was being managed in disparate Excel databases.

“The Pronto team had clearly taken the time to understand our business, which stood it apart from other vendors.  We could see the personalisation, flexibility and integration of the Pronto offering.  Though we are a very specialised business, we had a real sense that Pronto understood exactly what we needed and then revealed a solution to meet this need,” Pane concluded.

According to Pronto Software Managing Director David Jackman Pronto’s integrated BI and ERP offering is proving “an increasingly popular choice for many businesses, particularly in the resources sector.”

“Pronto is an established leader in business management software for companies in the resources and mining services sector, helping them meet practical challenges like reducing operating costs and improving efficiencies to focus on profitability.”

“Pronto is the perfect choice for businesses such as Bhagwan with multiple sites in remote locations, which require access to business-critical information like financials and project costs.  Our team will tailor and manage all solutions to meet these specific business needs.  Following our successful presence at this year’s Asia-Pacific International Mining Exhibition, the mining and resources capability of our business will only continue to grow,” Jackman said.

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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