MYOB says its collaboration tool for the accounting industry is an “industry first” designed to be easily accessible on a mobile device, so that an accountant’s clients have “on the go” access to critical documents.
MYOB’s Andrew Birch, General Manager of Industry Solutions, says as a practice solutions provider, MYOB was first to market with a complete integrated solution for desktop and mobile, “which has been reviewed and agreed to by the Australian Taxation Office”.
According to Birch, in under 12 months, MYOB has seen significant results with Portal in both Australia and New Zealand, with over 1, 000 accounting practices to date creating a total of over 15,000 client portals and accessing over 40,000 documents.
“We’re thrilled with the continued success of Portal. The latest numbers reflect Portal as being the fastest uptake in our product history, and we’re elated with the positive feedback in the market.
“The biggest point of difference in MYOB Portal is at the client end. We built this to be accessible via a smartphone because that’s what an accountant’s client is using most of the time. There are a number of studies to show the decline in desktop operating system access versus smartphone access.
“The reality is that these clients are busy all day in their business, and we want them to focus on doing what they love, not checking in on the computer late at night and responding to a backlog of accounting requests. Our commitment was to create an online platform via mobile that would optimise collaboration and cut the time required to get a response from the client to their accountants.”
Birch says MYOB Portal user, Brendan Drummond from SHB Business, has created almost 500 documents since its inception in market.
“We’ve been so excited about MYOB Portal. With Portal, we’ve been able to free up our clients’ time so they no longer require coming to us and signing papers. We simply load documents up, and our clients jump on from their mobile or tablet device and can sign them and send it back.
“Internally, the time and cost saved from printing, signing and physically posting has been huge. The efficiencies are phenomenal. Anytime we are making life easier for the clients, well that’s just our job done. And, the move towards a paperless office has been a really exciting one for us,” Drummond said.