Tuesday, 15 December 2015 17:45

MYOB hits a high note with new mobile collaboration tool

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MYOB hits a high note with new mobile collaboration tool Image courtesy of pannawat, freedigitalphotos.net/images


Accounting solutions provider MYOB is claiming 1,000 accounting practices are now using its custom built collaboration tool with their clients just 10 months after launching its new collaboration portal.

MYOB says its collaboration tool for the accounting industry is an “industry first” designed to be easily accessible on a mobile device, so that an accountant’s clients have “on the go” access to critical documents.

MYOB’s Andrew Birch, General Manager of Industry Solutions, says as a practice solutions provider, MYOB was first to market with a complete integrated solution for desktop and mobile, “which has been reviewed and agreed to by the Australian Taxation Office”.

According to Birch, in under 12 months, MYOB has seen significant results with Portal in both Australia and New Zealand, with over 1, 000 accounting practices to date creating a total of over 15,000 client portals and accessing over 40,000 documents.

“MYOB Portal is the company’s fastest uptake, and most successful practice solutions launch in its 24 year history,” Birch said.

“We’re thrilled with the continued success of Portal. The latest numbers reflect Portal as being the fastest uptake in our product history, and we’re elated with the positive feedback in the market.

“The biggest point of difference in MYOB Portal is at the client end. We built this to be accessible via a smartphone because that’s what an accountant’s client is using most of the time. There are a number of studies to show the decline in desktop operating system access versus smartphone access.

“The reality is that these clients are busy all day in their business, and we want them to focus on doing what they love, not checking in on the computer late at night and responding to a backlog of accounting requests. Our commitment was to create an online platform via mobile that would optimise collaboration and cut the time required to get a response from the client to their accountants.”

Birch says MYOB Portal user, Brendan Drummond from SHB Business, has created almost 500 documents since its inception in market.

“We’ve been so excited about MYOB Portal. With Portal, we’ve been able to free up our clients’ time so they no longer require coming to us and signing papers. We simply load documents up, and our clients jump on from their mobile or tablet device and can sign them and send it back.

“Internally, the time and cost saved from printing, signing and physically posting has been huge. The efficiencies are phenomenal. Anytime we are making life easier for the clients, well that’s just our job done. And, the move towards a paperless office has been a really exciting one for us,” Drummond said.

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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