Home Your Tech Entertainment Displaying items by tag: Chatbots
Friday, 21 April 2017 15:05

The rise of the chatbots

Chatbots represent a new, more modern form of customer assistance. Only by being agile and experimental can a brand remain at the cutting edge of technological innovation and ahead of competitors and chatbots provide this opportunity, a senior official at Sitel ANZ says.

Published in Business Intelligence

Global software company Pegasystems has launched an Intelligent Virtual Assistant – an artificial intelligence-powered bot designed to turn applications into smart assistants on any channel.

Published in Market

OTT messaging applications, such as WhatsApp and Snapchat, will see adoption grow from 2.3 billion unique users in 2016 to 4.2 billion by 2021, a new global report predicts.

Published in Market
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