As Speedcast (ASX:SDA) group COO, Kagan will take on global responsibility for supply chain, capacity management, quality, health and safety, network operations, field engineering, customer support and service implementation.
Kagan, who is based in Houston, previously held C-level executive positions at ITC Global, Globe Wireless, Maritime Telecommunications Network (MTN), ICG Satellite Services and Norwegian Cruise Line.
Speedcast chief executive Pierre-Jean Beylier said Kagan would work to “maximise our scale advantage, foster innovation and continue to build the best operations team in the industry, to the real benefit of our customers. David’s passion and work ethic are a great fit with SpeedCast’s values”.
Kagan is expected to start with Speedcast in March and Beylier said he would be joining during a “key period as integration activities with Harris CapRock accelerate following the completion of the acquisition on 1 January”.
Beylier said a new organisational structure had recently been put in place with a focus on “agility, responsiveness and world-class customer service and support”.
“Back-end systems will soon be harmonised and employees will undergo extensive training on products and processes with the underlying objective of improving focus on our customers and intensifying organic growth.”